Training Video Library

Our Commitment to Accessibility

We are committed to ensuring all of our content is accessible to everyone. As outlined in the AODA guidelines and the WCAG 2.0 Level AA success criteria, we have provided an alternative method to watching our videos. Below you will find a list of every published video with the video title and description. Clicking on either of these fields will open that video transcript in PDF format.

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Video Title	Description
16 Reasons to Sell a 2-Year Policy	Haven’t Sold a Two-year Monthly Pay Policy Yet? Here are 16 great reasons to give it a try!
AD&D Coverage on the Enhanced and Standard Plans	Ready for a pop quiz? What is the maximum amount our Visitor to Canada insurance will reimburse in the event of an accidental death or dismemberment claim on the Visitor to Canada Enhanced and Standard plans?
Deductibles on the Visitor to Canada Policy	How do deductibles work on the Visitor to Canada policy? Check out this video to learn more.
How to Activate a Pending Policy	In this video, we go over how you can request to Activate a Pending policy.
How to Enable Pop-ups on TIPS	Having trouble sending policy confirmations or payment links in TIPS? You need to enable pop-ups for certain TIPS features to work. This video shows you how to enable pop-ups in Google Chrome, Microsoft Edge and Mozilla Firefox.
How to Issue 2-year MPP Policy - Quick Guide	In this quick video, we will show you how to issue a 2-year Monthly Payment Plan Visitor to Canada policy.
How to Issue a MPP Policy - Quick Guide	In this quick video, we will show you how to issue a Visitor to Canada policy on the Monthly Payment Plan (MPP).
How to Send a Payment Link	Learn how to send your client a secure payment link in TIPS.
How to Send a Quote to Your Client	In this video, we will show you have to use the send quote feature in TIPS to email your client a quote.
Medicare International Product Summary	Is your client travelling outside of their province of residence? Learn more about 21st Century's Out-of-Province travel insurance for Canadians.
Medicare vs SaveAway	Medicare International and SaveAway are travel insurance policies for Canadians who are travelling outside of their province of residence. In this video, we compare the differences between these two policies.
Pending vs Activated	In this video, we go over when you should issue a policy "Pending" or "Activated".
Single Trip vs Multi-Trip	Medicare International can be issued for one trip (single trip) or multiple trips taken during one year (Multi-trip). This video goes over some of the key differences.
Visitor to Canada - Single Premium vs. MPP	What are the differences between single premium and Monthly Payment Plan (MPP) policies on the Visitor to Canada Plan? Watch this video to find out.
Visitor to Canada Plans	Our Visitor to Canada insurance is available with 3 plans - Enhanced, Standard and Basic. In this video, we go over the differences between these plans and which plan might be suitable for your client.
Visitor to Canada Policy Summary	Learn more about 21st Century's Visitor to Canada insurance. Updated for policy version 10.
Why 21st Century's Monthly Plan Beats the Competition	Other companies offer monthly payments on their Visitor to Canada insurance. In this video, we go over the reasons why 21st Century's Monthly Payment Plan (MPP) beats the competition.